Privacy Policy

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Effective Date: [11/07/2025]
Last Updated: [I1/07/2025]

BLOCKTENSOR LTD ("we", "our", or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, in accordance with:

• The UK General Data Protection Regulation (UK GDPR)
   
• The EU General Data Protection Regulation (EU GDPR)
   
• The California Consumer Privacy Act (CCPA), as amended by the CPRA
   
• And other applicable international privacy laws.
   

For the purposes of UK and EU data protection laws, the data controller is:

BLOCKTENSOR LTD
Address: 27 Old Gloucester Street, London, WC1N 3AX
Representative in the UK (if based outside UK): f you are located in the UK or EU and have questions about your data, you can also contact the Information Commissioner’s Office (ICO) or your local data protection authority.

We collect the following categories of personal data:

• Name, email address, phone number
   
• Account credentials
   
• Billing and shipping addresses
   
• Any content or message you submit via contact forms
   

• IP address
   
• Browser and device type
   
• Operating system
   
• Referring/exit URLs
   
• Date/time stamps
   
• Cookie data and usage analytics
   

We use cookies and similar technologies to personalize content, deliver ads, and analyze traffic. You can manage or disable cookies via your browser settings.

[Optional: Insert a link to a detailed Cookie Policy or banner manager]

Under UK and EU GDPR, we must have a legal basis for processing your personal data. We process your data for the following reasons:

• To perform a contract (e.g., fulfilling purchases)
   
• With your consent (e.g., marketing emails)
   
• To comply with legal obligations (e.g., tax records)
   
• For our legitimate interests (e.g., improving services, detecting fraud)
   

You have the following rights under both EU and UK GDPR:

• Right to access – Request a copy of your personal data
   
• Right to rectification – Correct inaccurate or incomplete data
   
• Right to erasure – Ask us to delete your personal data
   
• Right to restrict processing – Request limitation of processing
   
• Right to data portability – Receive your data in a portable format
   
• Right to object – Object to processing based on our legitimate interests
   
• Right to withdraw consent – Withdraw consent at any time (e.g., unsubscribe from emails)
   

You may exercise these rights by contacting us at [Insert Contact Email].

If you are in the UK, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
Website: https://ico.org.uk

If you are a resident of California, you have additional rights:

• Right to know what personal data we collect and how we use it
   
• Right to request deletion of your personal data
   
• Right to opt-out of the sale or sharing of personal data
   
• Right to non-discrimination when exercising your rights
   

To exercise these rights, please contact us at [Insert Contact Email] or use the “Do Not Sell or Share My Info” link on our website.

We do not sell your personal data in the conventional sense, but some sharing (e.g., with advertising partners) may be considered a “sale” under California law.

We may share your data with:

• Service Providers: e.g., payment processors, hosting companies, email providers
   
• Analytics & Marketing Tools: e.g., Google Analytics, Meta/Facebook Pixel (if used)
   
• Legal Authorities: when required by law or for legal protection
   
• Business Transfers: in the event of a merger or acquisition
   

We ensure all third parties are contractually obligated to comply with data protection regulations.

If you are located outside the United Kingdom or European Economic Area (EEA), your personal data may be transferred to and processed in countries that may not offer the same level of protection. Where applicable, we use:

• UK and EU-approved Standard Contractual Clauses (SCCs)
   
• Data Processing Agreements (DPAs) with our service providers
   

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law (e.g., for tax or compliance purposes).

We implement appropriate technical and organizational safeguards to protect your data from unauthorized access, loss, or misuse. However, no method of internet transmission is completely secure.

We do not knowingly collect personal data from children under 13 (or 16 in the UK/EU without parental consent). If we become aware we’ve collected such data, we will delete it immediately.

We may update this Privacy Policy from time to time to reflect legal, operational, or regulatory changes. We will post the updated policy on this page and revise the "Last Updated" date.

If you have questions or requests regarding this policy or your personal data, contact us at:

BLOCKTENSOR LTD

27 Old Gloucester Street

London, WC1N 3AX
Email: imtiaj.khokon@blocktensor.com